Return and Refund Policy
Return and Refund Policy
Thank you for shopping at THE JJ CLUB. We want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help.
Returns
You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us first.
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us: thejjclub7@gmail.com
We typically respond within 24-48 hours.